We're here if you need us.
Questions about your evaluation, feedback on the product, or something that didn't work the way you expected — send us a note.
support@actuallyearn.com
We respond to all emails within 24 hours on business days (Monday–Friday). If you write over the weekend, you'll hear from us first thing Monday.
Something didn't work, you hit a confusing result, or you need help with a payment — we'll sort it out.
Tell us what would make your evaluation more useful. We read every message and use feedback to improve the product.
Not happy with your evaluation? Email us with your receipt and we'll make it right — no questions asked.
Response time: Within 24 hours on business days. We do our best — if you haven't heard back in 48 hours, send a follow-up and we'll prioritize it.
Actually Earn is a small independent product. You're writing to a real person.
Before you write — quick answers.
I paid but can't run another evaluation.
Email us at support@actuallyearn.com with your receipt and we'll restore access within the hour. This is usually a browser fingerprint mismatch — easy to fix on our end.
My evaluation result seems wrong for my situation.
Send us your idea and a brief description of your profile and we'll take a look. The evaluation engine is designed to be specific — if something seems off it's useful feedback that helps us improve the scoring.
Can I get a refund?
Yes. Email us with your receipt and we'll refund you — no questions asked. We'd rather refund you than have you feel like you got less than you paid for.
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